Common Questions
We’re Happy to Help!
Placing an order:
Please review container sizes to decide the best sized container for your job, or you can give us a call and we will be glad to assist you.
We appreciate a 24 hour notice, however, in most cases we can complete your request the same day if the order is placed by noon.
Yes. Just be aware that you will be charged the full quoted amount for an additional haul/container.
If we show up to deliver or pick up a container at the scheduled time and you decide you are not ready, we will have to add a trip charge to your account of $100.00. If you know ahead of time that you would like to postpone a delivery or pick up, just give us a heads up before hand to avoid any additional charges.
No. As long as you have given us specific instructions as to where you would like the container placed, our drivers will do their best to place the container in the exact location specified. Be aware that our drivers will use their best judgment when placing the container to ensure it is in the safest location and will be easily accessible. We do request an onsite contact phone number should we have any questions. Customers must keep the container unobstructed so that we are able to pick it up or relocate as needed. If the equipment is inaccessible the customer may be subject to additional pick up charges
Yes, if your tonnage exceeds the tons quoted in your order, an overage weight charge will be applied.
Questions about my order:
Call us, we will be glad to accommodate your needs!
No problem, just give us a call and again we will be glad to accommodate whatever you need. If you need to keep it longer there may be an additional rent fee depending on what was included in your original quote.
We recommend that the customer protect any surface where the container is going to be placed with a 4’x8’ sheet of plywood.
You must check with your local municipality. Permits may be required.
Please refer to the container dimensions here: Container sizes
Please refer to prohibited items here: Prohibited items
Payment for my order:
BCS accepts: Cash, Checks, and the following credit cards – Visa, Mastercard, American Express and Discover.
Payment can be made to the driver at the time of delivery, called into our office at 704-734-8382 or 704-750-3142, or made online.
- Electronics (TVs, computers, etc.)
- Petroleum and fuel products
- Radioactive Waste
- Free Liquid Waste
- Hazardous Waste
- Unapproved Waste
- Infectious Waste
- PCB waste
- Regulated Medical Waste
- Sewage
- Contaminated soils
- Gas/fuel tanks
- Fluorescent bulbs
- Paint
- Antifreeze
- Tires
- White Goods (Household Appliances)
- Asbestos
- Caustic Materials
- Explosives
- Flammable or Volatile Liquids
- Human or Animal Remains
Common Terms We Use:
The delivery of your container.
This is when we pick up your full container and replace it with an empty one.
The pick-up of your container when your job is complete.
Smaller container usually used in residential areas.
Larger container usually used in commercial areas.
Small container used for heavy materials such as dirt, concrete or masonry.
Household trash.
“Construction and Demolition”.
Prohibited Items:
The following items are not permitted in our containers under any circumstance.
Electronics (TVs, computers, etc.)
Petroleum and fuel products
Radioactive Waste
Free Liquid Waste
Hazardous Waste
Unapproved Waste
Infectious Waste
PCB Waste
Regulated Medical Waste
Sewage
Contaminated Soils
Gas/fuel tanks
Fluorescent bulbs
Paint
Antifreeze
Tires
White Goods (Household Appliances)
Asbestos
Caustic Materials
Explosives
Flammable or Volatile Liquids
Human or Animal Remains